Frequently Asked Questions
Everything you need to know about our exclusive signed collections.
How do I know my signed item is authentic?
Every piece from My Signed Copy comes with a physical Certificate of Authenticity (COA) and a unique serial-numbered hologram to guarantee the signature's legitimacy.
What is the standard shipping time for limited editions?
Due to the exclusive nature of our products, orders are typically processed within 3-5 business days. Domestic shipping usually takes 5-7 business days, while international orders may take 10-15 business days.
Can I return a signed garment if it doesn't fit?
We accept returns within 14 days of delivery, provided the item is in its original condition with all security tags and the Certificate of Authenticity intact.
How should I wash my signed apparel?
To preserve the integrity of the signature, we recommend professional dry cleaning or delicate hand washing inside out. Avoid direct ironing on the signed area.
Do you offer international shipping?
Yes, we ship our exclusive fashion pieces worldwide. Please note that customs duties and taxes are the responsibility of the customer and vary by country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.